REFUND AND CANCELLATION POLICY

Effective Date: July 27, 2026

This Refund and Cancellation Policy applies to services and products purchased from Dynamic Graphics LLC doing business as DAZZUP through GetDazzUp.com, an invoice, proposal, payment link, or other authorized sales channel.

DAZZUP provides customized creative, digital, administrative, printing, marketing, and business launch services. Because these services require reserved production time, professional labor, personalized work, and third-party expenses, refunds are subject to the conditions below.

By making a payment, the Client acknowledges and agrees to this Refund and Cancellation Policy.

1. Cancellation Before Work Begins

A Client may request cancellation before DAZZUP begins work.

When DAZZUP confirms that:

• No project work has begun

• No consultation has been completed

• No production time has been used

• No filing has been prepared

• No materials have been purchased

• No third-party expenses have been incurred

DAZZUP may approve a refund.

Any approved refund may be reduced by nonrefundable payment-processing costs, consultation fees, reservation fees, or third-party charges to the extent permitted by law.

A cancellation request is not effective until DAZZUP confirms it in writing.

2. Cancellation After Work Begins

Once work begins, deposits and payments for completed or initiated work are nonrefundable.

Work is considered to have begun when DAZZUP performs any project-related activity, including:

• Consultation

• Project planning

• Research

• Business name research

• Filing preparation

• Account creation or configuration

• Logo concepts

• Brand development

• Website setup or design

• Content creation

• Social media setup

• Proof preparation

• Purchasing materials

• Reserving production resources

• Submitting information to a government agency or third-party provider

If the Client cancels after work begins, DAZZUP may stop the remaining work. Amounts already paid will be applied to completed work, time reserved, expenses incurred, and contractual obligations.

DAZZUP may, in its sole reasonable discretion, issue a partial refund for a clearly unused portion of a project. A partial refund is not guaranteed.

3. Completed or Delivered Services

No refund will be issued for a service or deliverable that has been:

• Completed

• Delivered

• Downloaded

• Approved

• Published

• Submitted

• Installed

• Printed

• Shipped

• Made available to the Client

This applies even when the Client later changes the business name, branding direction, business plan, service preference, or decision to proceed.

4. Deposits

Unless otherwise stated in writing, project deposits are nonrefundable once DAZZUP begins work or reserves production capacity.

Deposits may be applied toward:

• Consultation and planning

• Administrative preparation

• Research

• Creative development

• Production scheduling

• Initial design work

• Project setup

• Materials or third-party expenses

Failure by the Client to provide content, information, feedback, approvals, or access does not make a deposit refundable.

5. Business Filing and Administrative Services

Fees paid to DAZZUP for filing or administrative assistance become nonrefundable once DAZZUP begins reviewing information, preparing an application, creating an account, or performing the requested administrative work.

DAZZUP does not guarantee approval by a government agency, bank, platform, payment processor, registered agent, address provider, domain provider, or other third party.

A denial, rejection, delay, suspension, or request for additional information by a third party does not automatically qualify the Client for a refund when DAZZUP performed the agreed service.

The Client is responsible for the accuracy of information supplied to and approved for submission by DAZZUP.

Corrections or resubmissions required because of inaccurate Client information may result in additional service fees and third-party charges.

6. Government and Third-Party Fees

The following charges are nonrefundable after they are incurred, paid, purchased, activated, or submitted:

• Government filing fees

• State or local fees

• Registered agent fees

• Business address fees

• Domain registration fees

• Hosting fees

• Software subscriptions

• Application fees

• Platform fees

• Premium plugins or themes

• Stock photographs

• Font or media licenses

• Advertising expenses

• Printing expenses

• Shipping charges

• Payment-processing expenses

• Other third-party costs

DAZZUP does not control third-party refund decisions.

7. Logo, Branding, and Creative Services

Creative work involves professional judgment and subjective preferences.

Dissatisfaction based solely on personal taste does not qualify for a refund when DAZZUP has provided the concepts, revisions, or deliverables included in the purchased service.

The Client is responsible for providing clear direction and timely feedback.

Requests for a new creative direction after concepts have been prepared may be treated as additional work rather than a revision.

No refund will be issued after the Client approves a final design.

8. Website Services

Website payments become nonrefundable once DAZZUP begins planning, configuring, designing, developing, connecting, or publishing the website.

A Client’s failure to provide text, photographs, account access, approvals, or other required materials does not make website payments refundable.

DAZZUP does not provide refunds based on:

• Lack of website traffic

• Lack of search engine ranking

• Lack of leads or sales

• A platform or hosting outage

• A Client’s failure to renew a domain, hosting plan, plugin, or subscription

• Features that were not included in the original package or proposal

• A Client’s later decision to stop operating the business

If the Client requests cancellation before all website work is complete, DAZZUP may deliver the work completed up to that point after all outstanding amounts are paid.

9. Social Media Setup and Content Services

Payments for social media profile setup, content creation, account optimization, calendars, captions, posts, stories, and related services are nonrefundable after work begins.

DAZZUP does not guarantee followers, engagement, views, leads, clients, revenue, platform approval, account verification, or account availability.

Platform restrictions, suspensions, algorithm changes, or rejected content do not qualify for a refund when DAZZUP has performed the agreed service.

10. Monthly Social Media Plans

Unless otherwise stated in writing, DAZZUP’s monthly social media packages require an initial minimum commitment of three months.

During the initial commitment:

• Monthly payments are nonrefundable.

• The Client remains responsible for all scheduled payments.

• Delayed Client content or approvals do not eliminate the payment obligation.

• Unused posts, stories, meetings, or deliverables do not automatically roll over.

• Stopping or pausing the business does not cancel the commitment.

After the initial commitment, the Client may cancel future monthly service by submitting written notice before the next scheduled billing date.

A cancellation received after a recurring payment has been processed will apply to the following billing period. The processed monthly payment is nonrefundable, and DAZZUP may complete the services allocated to that billing period.

11. Printed and Personalized Products

Customized, printed, branded, or made-to-order products are nonrefundable after the Client approves the final proof or production begins.

These products may include:

• Business cards

• Postcards

• Flyers

• Signs

• Banners

• Apparel

• Vehicle magnets

• Vinyl graphics

• Rear-window graphics

• Promotional products

• Other personalized materials

The Client is responsible for reviewing all spelling, contact details, colors, dimensions, quantities, placement, and content before approving the proof.

DAZZUP is not responsible for errors approved by the Client.

Normal variations in color, cutting, placement, material, finishing, dimensions, or quantity within reasonable printing and production tolerances are not considered defects.

12. Defective or Incorrect Physical Products

When a physical product contains a verified production defect or differs materially from the Client-approved proof because of an error attributable to DAZZUP or its production partner, the Client must notify DAZZUP within seven calendar days of delivery.

The Client must provide:

• The order information

• A description of the problem

• Clear photographs or video

• Photographs of the packaging when shipping damage is involved

• Any other information reasonably requested by DAZZUP

DAZZUP will review the claim and may, depending on the circumstances:

• Correct the product

• Reprint the affected item

• Replace the affected item

• Issue store credit

• Issue a partial or full refund for the defective item

DAZZUP may require the affected product to be returned or made available for inspection.

DAZZUP is not required to refund or replace products damaged through misuse, improper storage, improper installation by another party, normal wear, exposure to unsuitable conditions, or Client-provided errors.

13. Shipping and Delivery

Shipping and delivery dates are estimates unless expressly guaranteed in writing.

Shipping charges are nonrefundable after shipment.

DAZZUP is not responsible for delays caused by carriers, weather, incorrect addresses, inaccessible delivery locations, customs, service interruptions, or events outside its reasonable control.

The Client must report visible shipping damage promptly and retain the product and packaging while the claim is reviewed.

14. Project Abandonment

A project may be considered inactive when the Client fails to provide required information, materials, access, feedback, or approval for 30 consecutive days.

Payments do not become refundable because a project is inactive due to Client delay.

DAZZUP may charge a reactivation fee and reschedule the project according to current availability.

A project inactive for more than 90 days may be closed. Restarting the work may require a new proposal and updated pricing.

15. Duplicate or Unauthorized Charges

The Client should contact DAZZUP promptly when the Client believes:

• A payment was charged more than once

• An incorrect amount was charged

• A payment was not authorized

• A promised refund has not appeared

DAZZUP will review the transaction and correct verified billing errors.

Suspected card theft or account compromise should also be reported promptly to the Client’s financial institution.

16. Chargebacks and Payment Disputes

Clients agree to contact DAZZUP before initiating a chargeback so DAZZUP has a reasonable opportunity to investigate and resolve the issue.

A chargeback does not automatically cancel a valid contract or payment obligation.

DAZZUP may provide the payment processor or financial institution with relevant evidence, including:

• The order

• Invoice or proposal

• Checkout records

• Accepted policies

• Project communications

• Client approvals

• Proof of work

• Delivery information

• Refund records

DAZZUP reserves the right to pause or terminate active services while a chargeback or payment dispute is pending.

17. Refund Method and Processing

Approved refunds will generally be returned to the original payment method.

DAZZUP cannot guarantee how quickly a refund will appear after it has been submitted. Processing times are determined by the payment processor, card network, and financial institution.

DAZZUP will provide confirmation when an approved refund has been submitted.

18. Exceptions Required by Law

Nothing in this policy limits a refund, cancellation right, warranty, or consumer protection that cannot legally be waived or excluded.

19. How to Request a Cancellation or Refund Review

All cancellation and refund requests must be submitted in writing and include:

• Client’s full name

• Business name

• Email address used for the purchase

• Invoice or order number

• Service or product purchased

• Date of payment

• Reason for the request

• Supporting documentation, when applicable

Send requests to:

[CONTACT EMAIL]

DAZZUP will review the request based on this policy, the status of the work, expenses incurred, Client approvals, and applicable law.

20. Contact Information

Dynamic Graphics LLC d/b/a DAZZUP
Website: GetDazzUp.com
Email: sales@getdazzup.com
Mailing address: 304 NE 17TH AVE. CAPE CORAL, FLORIDA 33909. UNITED STATES.